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Basically it all started when I tried to update my newly purchased Trend Micro. INSTALLATION Before installing Trend Micro Anti Virus plus Anti Spyware 2008, make sure your computer meets the minimum system requirements of the program. Click on Desktop as the location and click on Save. Double-click the downloaded file to start the installation. Best Regards, Geno Romblon Consumer Support Team Trend Labs HQ, Trend Micro Incorporated1/20-Dear Tristan, Thank you very much for trying to help me fix my problem.
When I try and update it says that I need to connect to the internet before I can update. Follow these steps to install Trend Micro Anti Virus plus Anti Spyware 2008: 1. If you are using a CD installer, insert the CD and click Install Program. The Trend Micro Anti Virus plus Anti Spyware installation window will appear. (Note: If you can't click on the link above, you may copy the entire web URL and paste it on the address bar of your internet browser.) Please reply, for us to know if your inquiry has been addressed completely. Do not hesitate to tell us about problems with regards to our products. Unfortunately, the things you have told me to do in your last email to me did not work.
For more information on configuring your own software distribution web servers, see Configuring a Software Web Server.
Trend Micro customers who have the current version of Trend Micro Security Software installed on their PC are ready and compatible for Windows 10.
Problem is, i already was connected to the internet. Download and save the Trend Micro Anti Virus plus Anti Spyware 2008 installer. Note: If you are using Windows Vista, a message may appear saying "A program needs your permission to continue". Wait as the following is checked: - Virus & Spyware - Minimum system requirements - Other anti-virus or anti-spyware program installed in your computer - Older version of Trend Micro installed in your computer 6. Click the Install button to start the installation process. The Installation Complete window will be displayed. The installation, including activation, is now complete. When I went to update trend micro, it still said "unable to fix". Date: Fri, 0800 From: [email protected]: RE: [SR #:1-122087265] RE: [RCC: US] Solution Bank - Question TO : [email protected] Valued Client, I understand that you are still having problems with the update.
When I uninstalled Trend Micro and installed it again, all of the sudden I could not activate or update it. If you can't click on the link above, you may copy the entire web URL and paste it on the address bar of your internet browser.) Note: Downloading the installer may take a while, depending on the speed of your Internet connection. Read the license agreement, select I accept the terms in the license agreement then click Next . On the Serial Number window, type your serial number in the spaces provided then click Next. Click Next to start the services for Trend Micro Anti Virus plus Anti Spyware. The progress for activating/starting the Trend Micro Anti Virus plus Anti Spyware services will be displayed. Proceed to activating and registering your copy of Trend Micro Anti Virus plus Anti Spyware 2008. We are getting closer in isolating the problem, kindly follow the steps below so we can properly determine the issue.
To use your own web servers for software distribution, enter the URL to the directory hosting the software.
We provide a free upgrade to our latest version for all our current customers at any time.Before you upgrade to Windows 10 you need to check if you are running the latest version of Trend Micro Security Software.If you are then you can upgrade to Windows 10 when available. Once Microsoft has provided a way to build extensions and add-ons, we will create Password Manager for Edge.To check if you have the current Trend Micro Security Software, refer to this Knowledge Base article: Check if you are running the latest version of Trend Micro Security software. We also invite you to get the latest update of Password Manager on all your devices to enjoy its latest UI and features.Akamai, Trend Micro’s third-party content provider, provides localized cache servers that are geographically located close to you.
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Should you have further concerns, please do not hesitate in sending us an e-mail. If ever your issue has been resolved, please email us back with a simple "close case" message so that we could formally close this case. Best Regards, Best Regards, Kristine Torreno Consumer Support Team Trend Labs HQ, Trend Micro Incorporated In order for us to have a history of our correspondence, please do not delete the subject and the contents of this email. We appreciate your patience and cooperation on this matter. Kindly download the patch (file) attached to this email and extract the file to install. Download attached file: tis_160_win_en_patch_sffnup16452. If ever your issue has been resolved, please email us back with a simple "close case" message so that we could formally close this case. Obviously my computer can connect to the internet because I'm emailing you about my problem.